Welcome to Sitara Villa Group Bali. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Personal Information: Name, email address, phone number, and payment details.
• Booking Information: Check-in and check-out dates, special requests, and preferences.
• Technical Information: IP address, browser type, operating system, and device information.
• Communication Information: Details from your inquiries, feedback, and correspondence with us.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process bookings and payments.
• To communicate with you about your reservations or inquiries.
• To personalize your stay based on your preferences.
• To improve our website and customer experience.
• To comply with legal requirements and protect against fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

• With third-party service providers, such as payment processors or housekeeping staff, to facilitate your booking and stay.
• When required by law or to protect our rights and property.
• With your consent or at your direction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect website analytics. You can manage cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, update, or delete your data.
• Restrict or object to certain types of data processing.
• Withdraw consent at any time, where applicable.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before sharing your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Sitara Villa Group Bali
Email: [email protected]

Thank you for trusting Sitara Villa Group Bali with your vacation plans. We are committed to ensuring your privacy and satisfaction.